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I don't know why I had to make 2 seperate orders. Just 1 order for the shoes. I would have liked to put on 1 order; 1 shipping price.
You have to watch shipping charges as you can buy the same shoes in a local store for less. I got several things that do not work and can not be fixed. It costs more to return than to buy. Most of the things you think you are getting what the picture shows but to find out that some are not. Like the shoulder pad heating pad for whole shoulder/back. I put a battery in the weasel toy and it did not work. I even turned on the button and it did not work. The flawless thing just falls apart when you try to use it. I do not see any other on/off switch.
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Hi Donna,
Thank you for your review. We want you to be pleased with all of your purchases on Tophatter and I'm sorry that hasn't been the case.
We have a generous return policy; if for any reason you're not completely satisfied, you can request to return an item for up to 30 days from the date of delivery. You can see full details on the return policy here https://tinyurl.com/yd75uc6e
For any problematic items, you can quickly contact our customer support team by visiting My Orders, clicking the item, clicking Order FAQs, then clicking Contact Support and completing the form detailing the issue. We will be happy to help. If it’s more convenient for you, you can also contact our support team here: http://tinyurl.com/j8eo7hu
Shoppers also have the option to rate their delivered items. Rating items is important because 1.) other buyers will be able to review the average rating on products before they bid, and 2.) items rated consistently low will automatically stop being scheduled on the platform. For these reasons we encourage you to rate the products you have purchased, although doing so is not required.
Warm regards,
Felicia