Dione C.

I was trying to make an appointment for my motorcycle riding test. The online system is filled with errors regarding a safety certification paperwork, which is not needed for me. I tried speaking with the online chat bot, no response by anyone. I left a message to call me, that's laughable on the hopes someone will call be from the DMV. The whole service experience has failed at the DMV and you find yourself waiting in long lines for hours at a time to just get a simple question answered. I feel bad for all the other persons, especially the elderly.

I ordered a few chairs, and they sent me the wrong color. After contacting them through email, btw the only way to communicate with them. They would not ship the correct color I ordered and offered me to ship the items back at my cost of over $100.00 due to their error. I just felt like they do not care about their customers at all. Absolutely a terrible experience.