dianne d.

I purchased some items for my daughter's wedding reception from Michael's on-line store because they didn't carry what I wanted in the brick and mortar store in our area. I did not like 2 of the items and took them to the store to exchange them for the ones I wanted. However, at the store they told me that they could not accept them and I had to call and get approval and then send them back. I have never ordered something from a company that had a store and they wouldn't take an on-line order as a return. I recommend shopping around at other party stores before ordering from Michael's.

Didn't fit, Returned the dress. They accepted it as a return and refunded. Return shipping cost $50.