Diana M.

If you wish to have headaches, go for them!
Blueshield is really and literally awful. The only thing they can do is get their money. They do not even try to help, do not follow up, and do not care about the customers. At all!
The supervisors are always busy, and one of them even told me he did not have time to talk. Seriously?
Do not recommend their service. If you have problems connected with them, you will have to deal on your own. They are not willing to help, nor do they want to understand what is going on. They are either not listening, or not taking care at all!
Also, the agents do not even know enough to help you! Do not be surprised if they say one thing, then it turns out another agent says a completely different thing!

If you want to have the worst time and spend hours dealing with them, this is the service to use! They always make trouble.
I have been trying to have my insurance through their service, but they canceled it at the beginning of the month, in the middle of the month, and are not even giving me a refund! I made the payment, and they said everything was alright, then without any notice, they canceled my insurance. They are not trustworthy and are awful.
They do not care about people and do not even know what they are doing. Each agent is saying the other agent did something wrong, and even the supervisors cannot figure out the case. The agent is saying one thing, the Covered California supervisor says a different thing! Total mess! Try not to deal with them and not to apply for an insurance through them!