Dheeraj P.

SNAPDEAL is Fraud...!
I recently ordered one Lava X17 (Black-Steel) mobile and had a worst experience with Snapdeal because of the following reasons:-
1. I ordered the mobile on 4th Nov (ORDER NO - *******1673) and got delivered on 12th Nov. When i opened the box and found that instead of Black-Steel, They have delivered the Black-Gold. Why the hell they haven't done the quality check at that time?
2. They have delivered the damaged product with some scratches on the screen. To hide those scratches, They have already put in the screen guard on it. This means they have delivered the opened product.
3. I applied for the refund without even putting the battery in the mobile. Now Snapdeal has rejected the complaint because the refunded product doesn't clear the quality checks without mentioning any reason and putting the allegations back on the customer.

Moreover, When i call on to customer care then they are asking that they will not refund the amount. This is what Snapdeal is doing with the Customers.

Why they haven't done the quality check before they delivered the product?

This is the worst experience with the Snapdeal and will not refer anyone to trust Snapdeal.

It's a BIG FRAUD...!

My personal advice is not to trust snapdeal and always opt COD for any product. Just check the product before you pay.