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I bought from Rosegal and paid for expedite shipping knowing that it would be 3-8 days. Which is perfect because it would come in before December 15th when I leave for Florida. When I checked my tracking off my phone and on the computer it said 8-12 days which is definitely not expedite shipping. So I send them a message and they confirmed it would be 8-12 days. They said the package would arrive between December 11th-17th which according to them is expedite shipping. So they lied on the website. Also with those dates it's over 8-12 days with the latest day being 17. I paid for 3-8 day shipping not 8-12 or 8-17 days. It's a rip off and as of now my package hasn't moved since the 7th and now I'm pretty sure none of my stuff will be here on time.
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Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00...
Dear Desiļ¼
Thank you for your comment.
We are sorry things have taken longer than expected.
Because it is international logistics, the transportation time will be longer.
The delivery time may also be affected by extenuating circumstances such as extreme weather conditions, national holidays and peak delivery seasons.
Could you please send us your order number?
We will try our best to solve you issue.
We are looking forward to hearing from you.
Best regards
ROSEGAL Customer Service