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I have written to this firm 35+ times without a response. I submitted a complaint with Paypal. They keep referring me to their new delivery tracking system which does not work. They never answer phone calls and their on line point of contact(chat) is never there. By all means find another source. Major USAF.
I have been waiting for my item since 9 Dec 2017. They claimed it ot be back ordered and eventually advised the item had shipped. Of course it is no20+ days since that notification. Overall I have been waiting 34 day, no delivery. Scam immediately comes to mind.
D. Kelley
Dennis hasn’t received any thanks yous.
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Empty.
QUALITY OF BATTERY WORST EVER, AND I HAVE BEEN SHOOTING FOTO'S SINCE CANON FTB WAS MY PRIMARY. IF...
Purchased a camera battery from these people... does NOT work and they REFUSE to correct the...
Dear Dennis,
Thanks for your order and we are sorry for the inconvenience.
Some products in our store are in great demand and between placing your order and packaging it, the stock may have run out. But we have pushed to get them back in stock.
As soon as the products are in stock, the parcel can be dispatched at first. When your order was shipped, you will receive an email from our system.
For the out-of-stock items, we have marked the words like "restocking, leave warehouse in 3-8 business days" or "Usually dispatched in 10-15 business days" on the product page. You can find it between the title and the price when you choose the size and color.
Also, you can check order status in Newchic website: My Account -- View Orders--My Orders(--Order Details).
If the status of your order is back order, you can choose to wait or get the refund.
PS: The delivery time depends on the countries and the shipping methods. Please check here. https://www.newchic.com/shipping-methods-hc160.html Business days means that weekends and holidays are not included. Total Delivery Time = Processing Time + estimated Shipping Time. And it may get order delayed due to poor weather conditions, slow customs clearance procedures, strikes or other unexpected circumstances.
Any questions, please contact our customer service. https://www.newchic.com/Contact-Us-hc10.html
Best regards,
Newchic team.