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DENDY M.

Contributor Level

Total Points
83

1 Review by DENDY

  • Devotedhealth

1/10/24

I spoke with a customer service rep to ask questions regarding coverage, the name she gave me was Sam N. I could not understand a word she was saying because of a thick foreign accent and had her mouth away from the phone. I told her I could not understand her and would she mind speaking up she became very hostile and rude. She put me on hold for several minutes and came back to the phone and ask "What else do you want?" I then asked to speak to her supervisor, which according to Sam N was unavailable, I asked for the contact name and number and she said she did not have that information.
Not sure if this is good insurance but the customer service is HORRIBLE!

DENDY Has Earned 3 Votes

Dendy M.'s review of devotedhealth.com earned 3 Very Helpful votes

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