I booked my ticket with them within 24 hours I had to cancel the trip... they took all the details... pretended they are serious in the process of refunding... regular email but from different individuals... beating around the bush... this reason is not valid that reason is not valid... my Foot... they just want to loot people even in this pandemic... this company has to be CLOSED... full team of CROOKS are working here... with no ethics... I pray they get SHUT DOWN SOON.
Thank you for contacting us Deepa N.
Please send us an e-mail to customer.service@travelgenio.com with your reference, clearly stating whether you wish to cancel the whole booking or just a part of it, and one of our agents will get back to you as soon as possible to indicate the airline’s conditions for the fare in this regard.
Thank you