I purchased a bowl lift. Had motor issues. Returned it purchased an artisan from Best Buy. After three months it wouldn't shut off. They had me return it sent another looks used and does not sound good. Used it twice. They won't give you a refund. At this point I don't want any of their products. I tried to Put a review in best but it was removed. I wasn't allowed to put a review on kitchenaid website either as I didn't purchase from them though it's their mixer and sent to Best Buy from them. Every review on best but says it's from a sweepstakes and kitchenaid don't trust the reviews or Best Buy either for that matter! The same thing happens on qvc if you look up the reviews for their products all come from the kitchenaid web site. Never again will I purchase their products. I'm on social security and can't afford to be out that kind of money.