On March 12th I purchased two Canadian Goose parkas (Over $2000) and used the shipping label PROVIDED to me by Bergdorf Goodman on March 14th for a return.
TODAY I receive a box in the mail with two CHEAP pair of shoes and a letter stating that what I returned was not their merchandise and they will not refund me.
I have read other reviews like this one. WHAT IS GOING ON? Either there is an employee scam or their processing department has seriously made mistakes over and again.
Now I am my 3rd call with customer service and getting no-where.