This company are just scammers. Really light in the box, I don't know how you are getting aways with this. This company has a huge reputation for ripping people off. They are also specialist in writing fake reviews on all their sites.
I made the mistake of buying from them. I had been sent a broken pair of shoes and when I sent them back for a refund they had only refunded me 25% of my order. Also they took 3 weeks to process it.