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Debra C.

ny

Contributor Level

Total Points
81

1 Review by Debra

  • Catherine's

12/1/23

Ordered a 50.00 bra and got a cheap pair of underwear instead. I called and they said my bra was on back order and it was there mistake to send me the underwear. They instructed me to return by bringing it to a ups drop off and pay for the return of underwear I never ordered. They refused to refund me for the bra unless I returned the underwear and paid. When I got upset on the phone I was hung up on. Called back got a different person and told her the issue and then asked to speak to a manager...she said hold on I will transfer you to one only to get hung up on again. Called again and now requested they send me a return label so I could return the underwear and get my 50.00 back...after 3 calls and 2 months still no label. They totally robbed me. Stay far away.

Products used:
nothing

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