Deborah N.

Wish can be great and it can be horrible. At first it was OK because if an item did not arrive or there was a problem with the item, a full refund would be given. The first year, any item that did not arrive was refunded. If there was an issue ie quality, a refund was also given. For some reason, Wish has blocked my account so that I cannot purchase or talk to a vendor about an issue. It has been weeks and if I do get a response they do not answer my questions. They claim there is suspicious activity on my account but they refuse to give any details. They asked for my credit card statement and I gave it to them but they have done nothing since and it has been 2 weeks. It is very aggravating because I got comfortable and spent $600 and now I have many items that have not arrived and Wish is not responding to the me. I'm not sure if the items were never shipped out, lost in transit and Wish is not responding. They keep giving the same comment over and over again like it is a computer and not a person responding.