Debbie J.

Has the new rewards program actually started yet? I see lots of videos and a few lame instant wins, but other than that, I don't actually see a new program at all. I do see an advantage to being able to mobile scan codes, but what is the goal here? Bring back the old MCR. I was able to manage just fine with a strong light and magnifying glass.

Bought a lifetime maps update for GPS, and lost the "key" which had been originally mailed to me. When I called to ask to recover the info, (and had my order number and everything), they said they had no way to do this and could not help me at all. I only used the updates twice, and feel really decieved. The customer service person did not speak clear English, either.