There is zero customer service here. I received an update on Monday that my order was in progress and it is now Saturday and there has been no update since. They had no problem running the credit card immediately but the contents which are a gift are not going to get here on time. Judging by the other reviews of issues returning product this is the final time i will be ordering from them. Go anywhere else to buy golf gear/clubs. PGA Superstore, Golf Galaxy, sites like 2nd Swing all have much better service/response times.