D B.

What a terrible product and terrible customer service! The first PVC sign I was sent did not even last through the shipping phase and turned up with an entire corner snapped off. I had ordered a 36 x 24 PVC commercial sign. They sent out a replacement which lasted only 3 days. There was a small rainstorm and the sign could not withstand that. The entire sign snapped in half. AFTER 3 DAYS! I reached out and asked if they could make me a sign on material that would last beyond 3 days and they said they were unable to provide that quality. I asked for a refund and they only offered a partial refund. This debacle went on for about 6 weeks. My business needs a sign out front and I have lost customers due to patiently waiting for BuildASign to resolve the situation. They failed to do so. Seriously, do not waste your time and money - they deliver a poorly made product that does not represent their guarantees on their website and trying to get your monies back is impossible. I hope my experience will save other consumers from the same headaches I had to deal with.

Stay away and save yourself the headache. Ordered $150 of goods, they promise to ship i 2-3 business days. No courtesy communication from them to say they did not even have the product in their inventory. I had to chase them up to find out where my order was and even then, they said they had no idea if, and when, they would get product in.