- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Twice now, when booking a ride the app will go on FOREVER trying to find a driver. This goes on sometimes for several minutes. By the time they find a driver, you should have been to the destination based on the arrival time estimated in the menu before selecting the ride type. On two occasions now while the app was searching for a driver I have cancelled the ride only to find that the Pending charge on my account was processed and charged. And you might as well forget about disputing the charge in their app because it'll be denied every time saying that the ride took place. Bull$#*!! I'm deleting the Lyft app for GOOD!
Products used:
N/A
Don't be surprised when you take the initial offer for "1 WEEK!" and at the end of that week they ding your account for the monthly fee, WITHOUT YOUR PERMISSION! That's as far as I go! When a company STEALS my money, I'M DONE!
Products used:
membership
David W.'s review of Lyft earned 2 Very Helpful votes
David hasn’t received any thanks yous.
David doesn’t have any fans yet.
David isn’t following anybody yet.
Empty.
I just tried to get a Lyft after work because I didn't want to wait 20 minutes for a bus, the app...
Hello,
We hope this message finds you well. We've made several attempts to reach out to assist you with your request and provide you a refund, but unfortunately, we haven't received a response from you.
We remain committed to addressing your concerns and providing the assistance you need. Please don't hesitate to contact us at https://www.flexjobs.com/contact
We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.
Your satisfaction is our priority, and we're here to help.