- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Very disappointed with the support that they provide and I wish that their return system was more smooth.
They did not send me the Stella McCartney accessories that was included in the listing (spectacle case, dust bag etc.) which makes me wonder if the spectacles are fake.
Unfortunately I did not buy via paypal so it seems like I don't have any security or backup now when the support isn't answering. 160 dollars for a pair of glasses that looked very different from the picture in the listing. Wow what a great purchase. Not.
One should only buy from smartbuyglasses if they're 100% sure of what they'll get and for the love of god! MAKE THE PAYMENT THROUGH PAYPAL!
Tip for consumers:
USE PAYPAL FOR SECURITY
Products used:
I did not use them, I want to send the back.
David T.'s review of SmartBuyGlasses earned 2 Very Helpful votes
David hasn’t received any thanks yous.
David doesn’t have any fans yet.
David isn’t following anybody yet.
Empty.
They invited me to review, didn't like what I wrote, and had my review removed from Trustpilot -...
Had entered presription, but was not copied well into the order. Now stuck with with useless...
Hello David,
I am really sorry to know that you have not received the accessories for your item and that you have not received a response to your email. Please accept my sincere apologies for the inconvenience this has caused you.
Unfortunately, I did not receive your order information, if possible, please reply to my request with your Order ID and I will contact you right away to further assist you.
Sincerely,
Katherine