I have had a great experience to date. I am not happy about the 25% or so price increase if you want the 2 movie and streaming package. The package I have at $14.95 is no longer available and is now almost $20.00, as of August 1, 2011. I am dropping the streaming video to save money. That seems to be a big jump all at once that I am not willing to pay. The streaming did slow down my other computers in the house so I don't think I will miss it anyway. It is still a great value for the money!