Opening an account for selling on Bonanza is a waste of time. Bonanza will make false promises to get you to sign up, but none of their promises are true. First it is not free, if you want some business you will have to spend some cash, they claim they have the best customer service, I do not know who rates them but by our experience we just could communicate with a person. It is not easy to open an account and if you bought items to sell, you may as well start looking at other sites or make a garage sell because nothing will sell. I opened my account at the same time a friend of mine opened his and we ended up with the results, NO sales. Now my friend and I when we talk about Bonanza not to confuse then with our favorite TV show we call them the "NO BONANZA" NO TRAFFIC - NO SALES - NO INCOME - NO CUSTOMER SERVICE