David S.

Avoid at all costs! Paid extra for next day delivery. Took over a week to deliver. Once delivered found item was wrong! Contacted CS on Twitter. Waste of time as they keep saying I had not sent DM when I had screenshot proof I did. Managed to find CS email and send complaint. Took days to reply for them to say they believe they had sent the correct item. Replied with proof of order confirmation and photos of item received vs order confirmation photos. They are not replying to my request for a refund. Stores will not accept returns/refunds from online purchase. Next stop is trading standards under Trade description act. I will never use this company ever again as they lie through their teeth.

Avoid at all costs! Paid extra for next day delivery. Took over a week to deliver. Once delivered found item was wrong! Contacted CS on Twitter. Waste of time as they keep saying I had not sent DM when I had screenshot proof I did. Managed to find CS email and send complaint. Took days to reply for them to say they believe they had sent the correct item. Replied with proof of order confirmation and photos of item received vs order confirmation photos. They are not replying to my request for a refund. Stores will not accept returns/refunds from online purchase. Next stop is trading standards under Trade description act. I will never use this company ever again as they lie through their teeth.