David H.

Placed an order with them on-line on 08/19/2020. Was informed then that estimated delivery would be between 08/24 and 08/28.08/28 came and I checked the order status and it was still "preparing to ship". Called them that day and spoke with Will. He told me that the order would ship on Monday, 09/01, guaranteed. Checked the site on 09/01, still "preparing to ship". Called them again, but this time they were too busy to answer the phone and to send an e-mail. I would receive a prompt return e-mail. I sent the email that morning and I am STILL waiting for the prompt return email. On 09/02, I went on the Live Chat and spoke with Andrew. He told me that the warehouse would send me an email after they opened at 10:00 am PST. Still waiting for THAT email also. Today, I called and cancelled the order. Leslie said I would get a confirmation email by the end of the day. I doubt it. This has to be one of the worst on-line experiences with buying parts I have ever had. It is truly amazing how they stay in business. Please, don't waste your time and effort, go somewhere else and get your parts.