David G.

I was recently persuaded by a high pressure salesman from True Telecom to transfer my account from my previous provider to True Telecom, with promises of much lower charges. How I regret making this change, as my bills are now FAR HIGHER than previously. What is even more infuriating is that it seems to almost impossible to get in touch with the True Telecom customer services. This morning, after waiting on HOLD for an hour, I gave up. Where are their "dedicated customer service team" (as boasted about on my bill)? Isn't it about time that the Government intervened into what is clearly a blatant mis-use of a public service.