So I went into my local carpetright in Ashford Kent to ask about laminate flooring. I brought a sample with me and asked politely if they could source the same or similar. Clearly this was far too much trouble for the pitbull of a sales assistance who snarled at me and waved in the general direction of the laminate floor selection. Barely made eye contact, no chance of a smile, treated with utter disdain. Silly me for thinking I was the customer here. Turned around and left. Will find somewhere else to supply and fit 5 bedrooms, hallway, lounge and dining room. What an utter lemon.