I bought a dress for $104 from them and it looked pretty cheaply made. I returned it using their shipping label. I asked my husband to insure it and he was in a rush, so he didn't. They say they never received it. I'm sure it's sitting there, perhaps in the wrong department, but they refuse to give me a refund. I would never use this company again as there was no cooperation, no "let me look for it" and no "we'll see what we can do to make you a happy customer?" I wish there was a place for no stars, because that is what they deserve. By the way, I have never, ever posted a bad review before.
After you have returned, we are expecting the return tracking number or a copy of the return receipt.
Then we will make a full refund to your original payment method. Pls do not leave return the package witohout notify us by email.
For your order, we have already issue store credit back to your account to end your case, pls check your account.
If you encouner any issues with the check with your credit, pls feel free to contact us for help.
Hope you have a wonderful shopping experience with us.