I ordered a item and was told it would deliver by 10/21/20
It has been delayed everyday with no reason
To top it off there is no direct way other than robot chat to voice my concerns and get answers the robot chat gives you nothing.
It's there anyway to contact them directly to obtain correct information?
Very frustrated and disappointed
Hello Dave, thank you for your feedback! I am very sorry you haven't received your package. Our number one concern is customer satisfaction. Upon review of your order, the package was shipped on 10/16/2020 and is out for delivery today. Please let us know if you have any problems with the delivery of the package. Once again, I apologize for and frustration this may have caused you. Sincerely, Julian