We’re in this together! Stay safe with our COVID-19 guide

View
×

Dave M.

  • 2 Reviews
  • 13 Helpful Votes
  • 0 Thank Yous

Experience: Jobs, Society

Member since March 2015

  • Reviews

    2

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    306

Review Distribution

2 Reviews by Dave

3/30/15

They stole a bunch of money, I asked why they said that it was because of an automatic renewal that they claim is clearly posted all over their website. It's definitely not. Wouldn't give my money back. I told them that I would definitely warn people away from their website and that's what i'm doing. Their customer service is condescending and deceitful.

Tip for consumers:
don't

Service
Value
Shipping
Returns
Quality
dougj2
Laura T. – LiveCareer Rep

Hi Dave M.,

I’m very sorry if you did not get the best customer service experience. We explain that the subscription is auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.

We are very committed to providing great service and customer satisfaction, and your feedback will be given to our Customer Service team. Please contact me directly if you have any further issues. You can email me at anna.b@livecareer-support.com

Best regards,

Anna

LiveCareer

3/30/15

They stole a bunch of money, I asked why they said that it was because of an automatic renewal that they claim is clearly posted all over their website. It's definitely not. Wouldn't give my money back. I told them that I would definitely warn people away from their website and that's what i'm doing. Their customer service is condescending and deceitful.

Tip for consumers:
don't

Service
Value
Shipping
Returns
Quality
dougj2
Laura T. – LiveCareer UK Rep

Hi Dave M.,

I’m very sorry if you did not get the best customer service experience. We explain that the subscription is auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.

We are very committed to providing great service and customer satisfaction, and your feedback will be given to our Customer Service team. Please contact me directly if you have any further issues. You can email me at anna.b@livecareer-support.com

Best regards,

Anna

LiveCareer

Dave Has Earned 13 Votes

Dave M.'s review of LiveCareer earned 11 Very Helpful votes

Dave M.'s review of LiveCareer earned a Fraud Buster vote

Dave M.'s review of LiveCareer earned a Well Said vote

Dave hasn’t received any thanks yous.

Dave doesn’t have any fans yet.

Dave isn’t following anybody yet.

Similar Reviewers on Sitejabber

nicolal8
6/13/17

You get a free trial, which after 2 weeks auto renews at £16.95 per month. But when you go to...

ianc64
8/31/16

I found that the editor was difficult to use due to conflicts. Site support was good though and I...