I had lots of pre sale technical questions to ask as I knew nothing about CCTV. The guy on the phone was extremely patient and did not seem to mind me bending his ear for the best part of ten minutes. In the end I bit the bullet and purchased a system from them. It came the next morning, I had it setup in just a few days which I thought was good for a novice. Overall I am chuffed, I would deffo use these guys again.