Really bad service when my account got hacked - sure it got hacked at Spotify end as no other email/account/anything on my iphone or mac got compromised... just the Spotify account. Spotify's response? Shut me down, log out all devices, close the account and delete payment details... without tell me or asking me... then asked me to provide payment details again? It's been 2 weeks and still not account access. Their Live Chat rep hung up on me and Spotify have told me that that didn't happen. But rather the chat continued at his end but I must have dropped off. These guys are so contemptuous and rude they seriously don't give a F about you. Every email is answered by a different person... Also they treat musos badly. Don't do it there are other good streaming services out there. Also their account verification system is just 'can you send us a screen shot of the receipt we originally sent you' that's scary in how low-tech it is. If that's how high tech Spotify verifying your account once hacked... then what is their protection like for managing your data/banking details?