Darren L.

I have purchased insurance through the site and needed to prove income. I went back to school for another degree after leaving my job so my income feel by more than 50% as I just do ride share and go to school full time now. I explained to them on the phone the situation and was just told to send my W2 and add that in the notes. I did all that but also included every pay stub up to the time of the first call. For the third time now I'm being threatened with cancellation because I haven't proved income. The 2018 W2 and every pay stub to from January 1 to August 30 is still not sufficient to show prove how much income I have in 2019.

The service stinks! Stinks so bad it's unbelievable.

It doesn't matter how long you wait, you'll never see a report show up in the search. I waited a month and then called the police to go get it myself. That previous experience was three years back. Here I am again and can't find a report, won't be trying this service again. If they can't get a report ready to be purchased and they haven't even got payment yet, just imagine how bad they are after they have actually been paid.