Darl E.

They put my order on hold because they say it's huge for a first order (150$) and asked additional documents like utility bills for the past 3 months to validate my name and address. So I sent the the first page of my credit card billing statement that refelcted the information they needed but blackened the account number, card number (only last four digits shown). They replied with an email that they still could not validate and they needed the bank statement or a picture of my credit card. I didn't comply and told them what I sent initially was enough and if they needed additional verification, they could just call the bank. I made my research and other customers have had that same complaint as well, and are possible vicitims of identity theft. I have never been inconvenienced by an online merchant until this Strawberrynet site, for my entire history of online shopping. I will never purchase from them again.