you are lucky if you get your product on time and your item work. I have ordered Vernee Mars phone in Nov and in Feb phone started getting hot and line developed on screen, started contacting them and finally they responded and asked to return phone. which i had done, for next 5 months they kept phone with them without even checking what is wrong and finally when you pursue hard they advice that phone is irreparable and as warranty for repair and replacement has been lost so they will give $ 80 credit for brand new phone, so please dont order if you are expecting any after sales service on your brand new phones which get damaged within 3 months of use and sending defective peices across world. they have no intention to repair the product but to keep the product with them. I will never buy or ask any one to buy from them.