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Submitted an order for a monitor, received a confirmation email that the order was in progress.
Attempted to check the status a day later and found they had locked my account.
When I queried this I was advised that they suspended my account and I needed to send them an email for them to unlock it. I was also advised that my order was cancelled.
I was never contacted by Phone OR email about any issues.
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Hello Daniel,
I am sorry for the issues you have experienced with your Newegg account. Please know it is never our intention to cause any dissatisfaction to our valued customers. Can you please email our team at wecare.service@newegg.com with your order number or Newegg account number so we may further look into this?
Thank you,
Ilene[Newegg Support]