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1 Review by Daniel

RightStuf

RightStuf

4/6/17

When I asked for a return authorization number for a duplicate item I mistakenly ordered, I was told I had to fill out their form first. The form is titled "claim statement - lost or damaged parcels" and requires a signature that includes the line "I understand the consequences of fraud as described below". I repeatedly tried to explain I was not talking about a damaged shipment, just a simple return. They still refused to provide a return authorization. My BBB case number is 32103530, which is still open.

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Daniel S.'s review of RightStuf earned a Very Helpful vote
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Daniel S.'s review of RightStuf earned a Very Helpful vote
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Daniel S.'s review of RightStuf earned a Very Helpful vote
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Daniel S.'s review of RightStuf earned a Very Helpful vote
4 days, 10 hours ago
Daniel S.'s review of RightStuf earned a Very Helpful vote
6 days, 22 hours ago
Daniel S.'s review of RightStuf earned a Very Helpful vote
on 12/4/17

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