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Daniel S.'s Profile


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Member since: April 2017

1 Review by Daniel




When I asked for a return authorization number for a duplicate item I mistakenly ordered, I was told I had to fill out their form first. The form is titled "claim statement - lost or damaged parcels" and requires a signature that includes the line "I understand the consequences of fraud as described below". I repeatedly tried to explain I was not talking about a damaged shipment, just a simple return. They still refused to provide a return authorization. My BBB case number is 32103530, which is still open.

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