I have used and trusted Newegg for years, and ignored their recent negative reviews. I must warn buyers from ordering from Newegg. If your package is reported as delivered and isn't they will send you emails asking you search your neighborhood for your delivery or to withdraw your charge-back claims with the payment company in order to receive a refund. Ultimately I had to depend on the payment company for getting my money back on Newegg's failure to deliver my under $100 purchase.
Hello Daniel, We are truly sorry to hear about your dissatisfaction with Newegg and the delivery of your package. If you would like to leave direct feedback send us an email to community@newegg.com, in that email please include your order number.
Thank you,
Renee [Newegg Support]