I've been using this site for many years for most of my hair purchases and for those years I was pretty satisfied. Order comes quickly. Customer service responds most of the time quick and efficiently although through email or chat only. I could never get anyone on the phone. However, as of recently I have decided to switch companies because they do not replenish their popular wigs often enough, their inventory is not as plentiful as similar sites. And I find that I'm spending a lot more money with them even with the discounts. I see that their prices are way more expensive for the exact same products so unfortunately they have lost me as a customer.
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