They are polite... as they hide their continued theft of you/your customer's money in various fees, charges, and rules that make it unlikely you can get out of your contract easily. Stay with Paypal (also expensive) or Square.
Dan D.'s review of Authorize earned 4 Very Helpful votes
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Empty.
On 12-2-22 I called and cancelled service. It was documented in there system. Unaware to me, they...
Stay far away from them. They will put a hold on funds even if the transaction never goes...