Dale T.

I was very pleased with my experience with Tire Rack up until 2 gouges were noted on one wheel at mounting. I tried to get a response on Chat, but no one was available. So left a message and no one has responded yet (this is the second day out)

I initially sign-up up for one-car research and was satisfied with the generated report, but then found out I been charged an additional $18.95 for a long-term subscription when I thought I'd only paid for the $1 option. This annoyed me at first, but since I'm still in the car shopping market I elected to go with it.
I had a PW problem and had to jump through several hoops to even get to the log-in page, but a call to customer service quickly took care of the problem and gave me a quick sign-in page for the next search.
I am pleased with things thus far