- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
They charged me for state tax returns, then only after being charged, informed me that efile was not available and I have to print it out and mail it. Guess what? Printing it out and mailing it is free! What the $#*! did I just pay for? They will tell you it's for "preparing" my documents, but I sure feel like I'm the one who did all the typing. All I wanted them to do was efile for me. That's the whole point of these efile sites, right?
We need a public tax filing site, no more of this private bull$#*!.
Daby D.'s review of FreeTaxUSA earned 12 Very Helpful votes
Daby hasn’t received any thanks yous.
Daby doesn’t have any fans yet.
Daby isn’t following anybody yet.
Empty.
I have done my taxes for years on turbo tax. Last 2 yrs I used Free tax USA. Both times delayed...
It was easy to use could not put my paperwork up to print it. Can't get in touch with anyone. I...
Hello Daby. I am very sorry to hear of your frustration. We value you as a customer and want to do all we can to make the tax filing process as smooth as possible. We do try to make the inability to e-file prior-year returns clear to customers on the prior-year launch pages with the statement 'Please Note: Prior-year tax returns must be mailed.' and again as you start a prior year return in the software with a notice stating 'Important Note: The IRS e-file system is no longer available. You can still mail your tax return(s) to the IRS and your specific state.' Many of our customers find value in the simplicity and ease our software provides in helping them self-prepare their prior-year tax return(s) even when the IRS e-file system is no longer available. Our federal return is always free. However, prior-year state returns are currently $17.99 each. We sincerely appreciate your feedback.