Thumbnail of user dabba1481

Chris S.

Contributor Level

Total Points
80

1 Review by Chris

  • GlassesUSA

10/27/23

Well past 6 business days and no update. I used chat function and was told the glasses "didn't pass inspection" and was told wait another 4 business days, 6 more days since it is Friday, and see if they have shipped yet. Was what I was told. Horrible. Never again will I depend on them.

Service
Value
Shipping
Thumbnail of user rayas5
James S. – GlassesUSA Rep

Hi Chris,

Thank you for shopping with us and thank you for bringing this to our attention. Please know that your experience is not typical and we will do what we can to make it right.

We have alerted our Production team to look into this, we've also arranged for you to receive a partial refund on your order.

Please check your email for relevant updates.

Sincerely,
GlassesUSA.com

Chris hasn’t received any votes.

Chris hasn’t received any thanks yous.

Chris doesn’t have any fans yet.

Chris isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user lillianm299
4/27/24

When I would add glasses to the cart the price would change.

Thumbnail of user tabithas167
4/27/24

I am so upset with this company. I placed an order for my sons contacts in January, 2024. I...