Cynthia H.

This is the only way to shop, fast service and easy returns!

First I thought I was making a reservation though a different website to earn points only to find out it was this company I have never heard of then charged $14.99. When I called they said they were a travel agent. Second I mistakenly booked at the wrong hotel so I called to change and was informed that they need to contact the hotel and was told that the hotel said they couldn't cancel. So I called the hotel directly and was told I could but I have to go through reservations.com to complete however they kept telling me I couldn't. They are a complete rip off DO NOT USE THIS COMPANY! Also after looking at the videos of "satisfied customers, and after talking to several reps, the names on the videos are the same, I don't think they are real customers.