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I ordered two items I did receive the items and decided before I receive them that I wanted to return them. I tried to contact them and I never could get an answer from somebody only a computer. I finally went through PayPal they stated that they have sent me a refund and the refund has never been received. They closed my PayPal case because they stated that they sent the refund.
Tip for consumers:
Dont buy
Products used:
None
C T.'s review of Rosegal earned a Very Helpful vote
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Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00...
Dear Customer，
Thank you for your review.
We are so sorry to hear that you have been experiencing some issues.
Customers can contact us within 30 days of receiving the item. If you have received a defective or damaged item, the wrong size or the wrong product，we can easily arrange an exchange or a refund for you.
Please check our warranty policy here: https://www.rosegal.com/warranty-return/
Our team has reviewed your case and send you a message in the ticket.
Could you please kindly reply us?
Awaiting for your reply.
Best regards
ROSEGAL Customer Service