My fiance and I were members at Anytime Fitness we had got into a car accident and when we signed up they had told us at anytime we could freeze our account should we need to. Well five months ago I called them to have our accounts Frozen no one told me I had to come in sign anyting I called my local gym ask them what I needed to do they took our names told us everything would be okay and to let them know when we wanted to unfreeze our account well I get a letter saying they are turning us into the credit bureau and that we owe them $485 for 4 months & that our accounts were not Frozen when I called CBS which is their company they were very rude and not helpful at all. Take your business elsewhere... very incompetent employees!