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Experience: Clothing & Fashion, Entertainment
Member since October 2016
Hassle to return items. No communication unless the customer initiates it. Over a month later my return was delivered I'm still waiting for a refund. In this day of Amazon and outstanding customer service no one needs this headache.
Thank you for your order and so sorry about the refund delay.
I failed to check out your order information with your name, could you please provide the order number so that we can check the refund status for you soon?
If there have any more request, please kindly contact me via email address: email@example.com
Or you can call 1 (213) 618-3186 / +86 13092605881 ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Have a nice day.
Read the fine print - even if you don't download the book ordered by mistake they won't cancel the order or issue a refund.
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