I ordered a 110 kids Atv on 6/6/15. I ordered from them because their website said they carry all spare parts for the products they sell. They also said average time to ship is 5-7 working days. AH! I'm still waiting for my kids Atv! It's been 16 working days now. They don't give me a straight answer only that 5-7 days is the average. They don't seem to give a $#*!. I will never order anything from them again and will tell everyone I know how much they suck. And the one who really gets screwed is my son.