My order was cancelled and left me without a paper to turn in. I had to stay up all night in order to do my paper. Very disappointed. The person I talked with wanted me to replace the order which would have made it outraguously high and did not offer me a discout at the time. I have spent hundreds of dollars over the years with this company. I was so mad I placed my last order with another company.
Hi Connie,
Thanks for sharing your experience with us. Please accept my apology for the inconvenience caused. It was never our intention to let you down this way (◡_◡)
I see that you've reported your account hacked, and this is where all the confusion originated from. I'm sorry that the support team was not able to provide a better solution. Please, check my message, and I hope you'll consider continuing your cooperation with us ❤
Best regards,
Cody J.
Customer Experience Manager