I'm sorry that you had a problem with your order. I understand that the expert should have contacted you earlier to ask for the additional payment because of the word count requirement in the instructions. I will remind them of the instances of obligatory communication with the Customer. As an apology, you can find a coupon for a Free advanced paper in your personal account♥
Dear Eng.Hanan,
I'm sorry that you had a problem with your order. I understand that the expert should have contacted you earlier to ask for the additional payment because of the word count requirement in the instructions. I will remind them of the instances of obligatory communication with the Customer. As an apology, you can find a coupon for a Free advanced paper in your personal account♥
Kind regards,
Iris T.
Customer Experience Manager