I am starting to wonder if this is not a scam site. I ordered a photograph bracelet for my Daughter, that she was really looking forward to asnit would be a memorial piece, with plants of time for it to arrive before Christmas
I have queried time and time again via email as to where the parcel is, and to date 4 January 2024 have still not received it. I keep getting the dame answer when querying to check with the tracking link, which is by no means helpful. I never get an honest answer but what rather seems to be an automated one.
I would not recommend this site to anyone as no-one can actually assist you or tell you where your parcel is
Dear Colleen.
We are sorry to hear that.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.
Best Wishes,
Customer Service Team