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Carol Wright advertises a 'PROMO' number for free or reduced shipping, then after you receive the cheap item that does not fit the description, you are billed $10.98 for shipping. You can't return the item because they then charge you more for shipping and you get pennies on the dollar IF you get any refund.
Carol Wrights scam is to give a Promo code that says shipping will be reduced, in this case $3.99. THEN once the item is received, they bill for additional shipping stating 30 days to pay. Horrible scam aimed at seniors. One of several different catelog sellers that rip off customers. Apparently, several catelogs are owned by the same large company and all cheat customers on bogus shipping charges. Why can't we give a NEGATIVE star review? One star is too much for this scam.
Tip for consumers:
This is a conglomerate of catelog stores that are ripping off customers with false advertiesing of free or reduced shipping. Apparently $10.98 is the magic amount to be overbilled on shipping despite advertising free or reduced shipping. All are owned by one big company, Colony Brands, headquartered in Monroe, WI. Colony Brands acquired 12 brands from AmeriMark Holdings including Dr. Leonard's, Carol Wright Gifts and Harriet Carter. ALL of these practice the same shipping/billing scam.
Products used:
Scam on 'Promo' shipping then they bill you after shipping the item for $10.98! This was NOT what the promo advertised. Even if you try to return the item due to poor quality, and IF and notice that is an 'IF' you receive a refund it is pennies on the dollar because they charged you more shipping and deducted it from your refund.
I've ordered from this catelog twice now and both times my free shipping turns into a $10.98 charge when the catelog claims that an item is 'out-of-stock'. Rather than return my money for this out of stock item, I am then charged for shipping and lose my money. HUGE SCAM! Don't order from this catelog! If you don't like the item, you don't get a full refund! They take out the really high shipping and handling so that you receive pennies on the dollar for a refund.
Tip for consumers:
Add on shipping charges for everything even though they advertise free shipping.
Products used:
Problem is that company claims one item is out of stock then charges a high shipping on the remaining item instead of giving a refund for the missing item. Huge rip off and scam. Any returns are minus a shipping charge that was supposed to be free!!!
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Everyone I spoke to including supervisors Miss hope and the credit departmentMiss Martha and the...
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